Nations Best CPR is seeking a Customer Service Representative to deliver excellent support to our clients. In this full-time role, you'll handle customer inquiries, process orders, and ensure a positive experience for everyone who contacts our organization. If you're organized, friendly, and enjoy helping others, we'd like to hear from you.
Responsibilities
Respond to customer inquiries via phone, email, chat, and other communication channels
Process customer orders and registrations accurately and efficiently
Resolve customer concerns and complaints in a professional and timely manner
Provide information about CPR training courses, certifications, and services
Maintain detailed records of customer interactions and transactions
Coordinate with other departments to fulfill customer requests
Follow company policies and procedures to ensure consistent service quality
Contribute to a positive team environment and support colleagues as needed
Nation’s Best CPR is a woman-owned, Red Cross and AHA-certified provider offering life-saving training for individuals, healthcare workers, and organizations nationwide.
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